Shipping policy

Order Processing

All orders placed on Johnluven are processed within 1–2 business days (excluding weekends and public holidays). Once your order has been processed, you will receive a confirmation email with your tracking details.

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Shipping Time & Delivery

• Metro Cities: 3–5 business days

• Other Locations: 5–7 business days

• Remote Areas: 7–10 business days

Please note that delivery timelines may vary slightly depending on your location and courier service availability.

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Shipping Charges

• Free shipping on all prepaid orders above ₹999.

• For orders below ₹999, a standard shipping fee of ₹60 applies.

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Order Tracking

Once your order is shipped, you’ll receive a tracking link via email or WhatsApp. You can use this link to monitor the real-time status of your shipment.

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Address Accuracy

Please ensure that your shipping address, contact number, and pin code are entered correctly during checkout. Johnluven will not be responsible for non-delivery due to incorrect or incomplete information.

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Delays or Exceptions

While we always strive for timely delivery, delays may occur due to:

• Unforeseen weather conditions

• Courier operational delays

• Incorrect address or contact details

We appreciate your patience and understanding in such rare situations.

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International Shipping

At present, JOHNLUVEN ships only within India. International delivery options will be introduced soon.

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Need Help?

For any shipping-related queries or support, feel free to contact us:
📩 carejohnluven@gmail.com
📞 +91 97232 72201
📷 Instagram: @Johnluven2025